FAQ
Do you ship worldwide?
Yes, I do! My artwork and products can be shipped worldwide. Orders over $230 AUD receive complimentary shipping.
Fine art prints , accessories and homewares are carefully packaged and sent via Australia Post, while original artworks are expertly wrapped and shipped through my trusted courier partners to ensure they arrive safely in your hands.
How long will shipping take?
Fine art prints: Up to 14 business days to process.
Homewares & accessories: Usually ready to ship within 2–7 business days.
Canvas prints: Please allow around 3 weeks for production.
Original artworks: 2–4 weeks for careful preparation and packaging.
I always do my best to send your treasures as quickly as possible. Please note, during busy times or viral releases, dispatch may take a little longer as my small team (me) lovingly manages each order.
Once your package has been sent, you’ll receive an automated email with tracking details so you can follow its journey home to you.
Can I change my order after checkout?
Once an order has been placed, I’m unable to swap items. Please take care to choose the perfect piece for you.
Changes to your shipping address may only be possible within 24 hours of purchase — after that, I cannot guarantee adjustments.
What is the best way to contact you?
If you need help with an order, please use the contact page on my website. I receive many social media messages daily, and I don’t want your enquiry to get lost. Using the contact form keeps everything organised so I can respond as quickly as possible.
Please avoid emailing directly — I can only guarantee a reply through the contact page.
Do artworks come with a Certificate of Authenticity?
Yes — originals, embellished prints and limited editions include a signed certificate of authenticity, preserving their long-term value.
Open edition prints, canvas prints, accessories and homewares do not include certificates.
Will my print be hand-signed?
Open edition prints do not come hand-signed. Instead, my signature is printed as part of the artwork. Only originals, embellished prints and limited editions are physically signed by hand.
Can I commission a custom artwork?
At this time, I’m focusing on creating my own flowing body of work and am not taking new commissions. If this changes in the future, my Inner Circle subscribers will be the very first to know.
Where can I find my order confirmation?
Your order confirmation and invoice are automatically emailed to you after checkout. If you don’t see it, please check your spam or promotions folder.
A paper invoice may also be included with your order for studio processing purposes — but don’t worry if the invoice gets damaged during unboxing. Your digital confirmation serves as your official record.